Privacy Policy with accordion

Personal Data

When you visit our website, we may collect the following personal data:

• Name
• Email Address
• Phone Number
• Mailing Address
• Payment Information
• IP Address
• Location Data
• Any other information you provide voluntarily

Non-Personal Data

We may collect non-personal data such as:

• Browser type
• Operating system
• Web pages you visited
• Time spent on our website
• Clickstream data

We use the information collected for the following purposes:

• To provide, maintain, and improve our services
• To communicate with you (respond to inquiries, provide updates, etc.)
• To process transactions
• To comply with legal obligations
• For marketing and promotional purposes, only if consent has been given
• To improve website functionality and user experience
• For security purposes, including fraud prevention

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context in which we collect it. We process your personal data under the following lawful grounds:

• Contractual necessity: To fulfill the contract we have with you.
• Legitimate interest: For fraud prevention, direct marketing (where applicable), and improving our services.
• Consent: When required by law, we ask for your explicit consent before collecting any sensitive data.
• Compliance with legal obligations: To meet regulatory or legal requirements.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for the following cases:

• Service Providers: We may share your information with trusted third-party vendors and partners who assist in operating our website, conducting our business, or providing services to you.
• Legal Requirements: We may disclose your information when required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to a new entity.

Your information, including personal data, may be transferred to — and maintained on — servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

We comply with GDPR regulations for EEA users, ensuring that adequate safeguards are in place before transferring personal data internationally.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, or for as long as required by law. After this period, your personal data will be securely deleted or anonymized.

We are committed to protecting your personal data. We use industry-standard encryption technologies and other administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: You can request that we correct any inaccurate or incomplete data.
• Right to deletion: You can request the deletion of your personal data under certain circumstances.
• Right to restrict processing: You can request that we restrict the processing of your personal data in certain situations.
• Right to object: You can object to the processing of your personal data, particularly in direct marketing situations.
• Right to data portability: You can request that we transfer your personal data to another organization or directly to you.

To exercise any of these rights, please contact us at privacy@tecra.com.

We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us improve user experience and website performance. You can manage your cookie preferences through your browser settings.

For more details on how we use cookies, please refer to our Cookie Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove the information.

We reserve the right to update this privacy policy from time to time. When we do, we will post the revised policy on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy periodically.

If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at:

Tecra

Email: privacy@tecra.com
Website: www.tecra.com